.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Study Development Honor for Artificial Intelligence Connect with Centers and also called a Forerunner in 2 Aragon Analysis Globe rumors: artificial intelligence Representative Operating Systems in the ICC, 2025, and Intelligent Call Center, 2025. The firm was realized as one of the most calculated vendor in the AI Representative Operating systems report.At the primary of Five9’s innovation is their eyesight for The brand-new CX, where AI Professionals and AI-empowered Human being Professionals collaborate to provide hyper-personalized consumer adventures. The company recently offered brand-new developments including Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s speculative use modern technology in market advancement and also disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Innovation Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Investigation Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Study Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Investigation Globe: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 pour les Centres de Call AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Study World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The brand new CX, ou00f9 Agents artificial intelligence et Agents Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Dream fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was likewise named a Leader in The Aragon Research World for Artificial Intelligence Representative Operating Systems in the ICC, 2025 and also Aragon Research Study Entire World for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (COMPANY CORD)–.
Five9 (Nasdaq: FIVN), company of the Smart CX System, has actually been actually called a winner of the 2024 Aragon Analysis Advancement Award for Artificial Intelligence Connect With Centers. Furthermore, Five9 has been actually named an Innovator in two Aragon Study Entire world records: artificial intelligence Agent Platforms in the ICC, 2025, and Intelligent Call Facility, 2025. This awareness from Aragon Research study underscores Five9’s setting as a forerunner in AI-elevated CX.
The AI Representative Platforms in the ICC, 2025 record openings Five9 as the absolute most
calculated supplier rated in
the record, identifying Five9 s calculated sight for AI-driven technology in CX. At the core of this advancement is Five9’s goal for The NEW CX where AI Representatives as well as AI-empowered Human Agents work together to deliver hyper-personalized, uncomplicated customer expertises. By encouraging organizations to supply transformative consumer interactions while reducing prices as well as enhancing productivity, Five9 is specifying new standards for AI-powered options in the connect with center sector.
AI is foundational for generating outstanding consumer experiences, and also our company are actually recognized to become identified through AragonInvestigation as ingenious for our attempts to propel the intelligent call facility onward, mentioned Jonathan Rosenberg, Main Innovation Police Officer and Chief of AI, Five9. Our concentration has actually been, as well as will certainly remain to be, helping organizations provide those adventures with user friendly tools and also abilities. With each brand new technology, we take an advance for both Five9 and also for the field as a whole.
The Aragon Research study Development award identifies providers leveraging speculative use of innovation to certainly not simply conform as markets alter, however to proactively interrupt as well as update exactly how their markets will evolve. Five9 was actually formally provided with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis honors ceremony.Five9’s commitment to advancement, specifically its sight for combinationing AI Brokers and also AI-empowered Person Brokers, is specifying a brand new standard for just how organizations can easily deliver hyper-personalized and seamless client experiences, stated Jim Lundy, Creator, Chief Executive Officer and also Lead Professional, Aragon Analysis. This honor and also file identification improves Five9’s devotion to supplying artificial intelligence technologies for CX.
Earlier this year, the business presented brand-new improvements, featuring Five9 GenAI Studio, Five9 GeniusAI, and also Five9 Artificial Intelligence Professionals, that enhance the method providers approach CX, driving far better results for each customers and representatives. Concerning Five9. The Five9 Smart CX System, powered through Five9 Wizard AI, supplies a complete room of options to energy AI-elevated customer adventures that supply better company results as well as Carry Joy to CX.
Our linked cloud-native offering allows hyper-personalized consumer knowledge as well as more encouraged workers, bring in every customer interaction even more linked, simple and easy, and personal. Relied on by 2,500 +consumers as well as 1,400+ partners globally, Five9 unites the power of AI, our system, and our folks to steer AI-elevated CX.For additional information, browse through www.five9.com. Involve with our team @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Study, Inc. and/or its own Affiliates. All Civil rights Reserved.
The identification of an Aragon Research honor victor is not a recommendation by Aragon Research study of any seller, item, or solution. Perspective resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What significant awards did Five9( FIVN) succeed in 2024 coming from Aragon Research study? Five9 gained the 2024 Aragon Study Technology Award for Artificial Intelligence Get In Touch With Centers and also was named a Forerunner in two Aragon Research study Planet records: AI Broker Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025.
What brand new AI products performed Five9( FIVN) present in 2024? Five9 offered Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents to change client expertise monitoring.How performs Five9’s( FIVN )BRAND-NEW CX eyesight impact customer support? Five9’s brand-new CX sight mixes AI Agents along with AI-empowered Human Brokers to provide hyper-personalized, simple clientknowledge while minimizing expenses and also improving effectiveness.
What was Five9’s( FIVN) key position in the Aragon Research Planet 2025 report? Five9was installed as one of the most calculated supplier in the AI Broker Operating Systems in the ICC, 2025 report, acknowledging their key sight for AI-driven advancement in CX. When performed Five9( FIVN) receive the AragonInvestigation Advancement
Award
?
Five9 was actually formally presented with the award on December 10, 2024, at the Aragon Transform 2024 honors event.